top of page
LOGO.jpg

Our Store Policies

Things You Need to Know

How this works - Once you subscribe, you will receive your first box the following month. 

EX: If you sign up in August you will receive your first box in September. 

Cut off to receive the following month is the last day of the current month

EX: August 31st is the cut off date to receive September box.

Shipping - Shipping is included with the monthly box fee and will take approximately 3 to 5 days depending on destination. All boxes will ship on or around the 15th of month. 


Cancellations -Cancellations need to be done within 48 hours before the monthly due date, otherwise you will be charged and shipped your final box.

Returns - Returns are due within 14 days of receiving box. The whole box must be shipped back, once received refund will be issued.

If one or more of items are damaged, you may return that item for replacement 

Privacy - Your Information will not be sold to third parties.

If you have any questions, Click Here, and we will get back with you as soon as we can.

Store Policies: Store Policies

©2021 by Fishtales & Ponytails. Proudly created with Wix.com

bottom of page